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Refund Policy

Free to design, and you only pay to export. Here's how cancelling and refunds work.

Last updated October 7, 2026

Try before you pay

You can design and preview signatures with every template on the Free plan before you buy anything, so you can see exactly what you're getting.

Cancel anytime

  • You can cancel a paid plan at any time on your Billing page. You won't be charged again.
  • Your plan keeps working until the end of the period you've already paid for — the end of the month for Pro and Team, or the end of the year for Starter. Then your account moves to the Free plan. Nothing you made is deleted, and upgrading again restores it.
  • Signatures you have already copied into your email app keep working.

No refunds for partial periods

Payments aren't refunded for the unused part of a month or year, whether you cancel, downgrade or delete your account. Deleting your account ends your subscription immediately.

Billing mistakes are always refunded

If we charged you by mistake, we'll refund it in full. For example:

  • you were charged twice for the same thing;
  • you were charged after you cancelled;
  • you were charged the wrong amount.

Email support@stampkiln.com from the email address on your account with the date and amount of the charge. We'll reply within two business days. Refunds go back to the card you paid with and usually appear within 5–10 business days, depending on your bank.

Before disputing a charge

Please contact us first — we can usually sort it out faster than a bank dispute. This policy doesn't limit any refund rights you have under the law where you live.

Stamp Kiln is made by Whipsocket LLC. See also our Terms of Service.